Unikomm is looking for a highly skilled ServiceNow Senior Technical Consultant to join our Team in Egypt!

UniKomm, a cutting-edge digital transformation firm based in Riyadh and an esteemed Elite Partner of ServiceNow, invites applications for a full-time position as a ServiceNow ITSM Senior Consultant.

Company Overview: Since 2014, UniKomm has led the charge in digital transformation as the first certified Saudi partner of ServiceNow Inc. Our commitment to excellence extends to being the exclusive partner in the GCC offering in-country ServiceNow cloud services. Dedicated to empowering premier organizations in Saudi Arabia and the Middle East, we specialize in refining and enhancing IT and business operations, driving efficiency, reducing downtime, and optimizing costs. UniKomm stands ready to deploy and leverage ServiceNow technology, manage end-user services or data centers, and tackle IT, Customer Service, GRC, and broader business challenges.

Role Description: As a Senior Consultant, you will be pivotal in providing expert guidance and support to clients in implementing and optimizing ServiceNow ITSM solutions. Responsibilities include collaborating closely with clients to understand their business objectives, gathering requirements, and tailoring ServiceNow solutions to their needs. You will provide training and support to end-users, resolve issues, and ensure seamless implementation and adoption of the ServiceNow platform.

Qualifications:

We are seeking a ServiceNow ITSM Developer with over 2+ years of experience in ServiceNow development.

Responsibilities 

• Configure workflows and scripts to automate and enhance business processes.
• Develop and implement ServiceNow applications and integrations tailored to client requirements.
• Build solutions with low-code and pro-code (Javascript)
• Collaborate with a multidisciplinary team to deliver high-quality solutions.
• Support ongoing improvements to existing applications.
• Troubleshoot technical issues and ensure smooth implementation of solutions.

Skills Required

• A Bachelor’s degree in Computer Science, IT, or a related field (or equivalent work experience).
• 1-2 years of experience with ServiceNow development or administration.
• Familiarity with web technologies such as JavaScript, HTML, CSS, and REST APIs.
• Problem-solving skills and an eagerness to learn and grow within the ServiceNow ecosystem.
• Experience with Agile or Scrum methodologies is a plus.

What’s in it for you

• Competitive salary
• Bonus based on company performance
• Holiday allowance (22 days)
• Internet, transportation and phone allowance
• Modern laptop
• Hybrid Working Model
• A modern, flexible and multicultural workplace at an innovative and global company
• Ambitious and kind colleagues from all over the world
• A challenging position with lots of room to grow

Our culture

At Unikomm, we focus on channeling your passion to make a meaningful impact while ensuring that the journey is both rewarding and fun. We always go the extra mile to deliver on what we promise!

We are proud to be a diverse and inclusive company where everyone is encouraged to be their authentic selves. We welcome people from all backgrounds and we believe that our differences make us stronger and more innovative. Our team brings a wealth of perspectives and experiences, driving creativity and helping us to solve challenges in unique ways.

Your growth is our top priority at Unikomm. We are dedicated to providing you with the space and support you need to thrive, both personally and professionally. We understand that continuous learning and development are key to our success as a company. That’s why we offer on-the-job coaching and opportunities to explore and enhance your interpersonal skills, helping you to achieve your ambitions and contribute to our goals.